Raise a Ticket

RAISE A TICKET

Raise a ticket with our support team.

    Basic Information

    Verify Code (required)

    Product Details

    Upload filetype .pdf, image (max size 5mb)
    Upload file video or image(max size 20mb)
    Upload file video or image(max size 20mb)
    Upload file video or image(max size 20mb)
    Upload file video or image(max size 20mb)

    Product Details

    Product Details

    Product Details

    Issue Information

    Upload file video or image(max size 20mb)

    Cosmic Byte Support

    We’re here to help you with all your product and service needs. Whether it’s warranty claims, technical assistance, or general inquiries, our support team is just a message away.

    Email Support

    For any product support, warranty requests, or assistance, please reach out to us at:

    Email: cc@thecosmicbyte.com

    When raising a warranty claim, kindly share the following details to help us resolve your issue quickly:

    • A copy of your purchase invoice/bill
    • Clear images of the product from all angles
    • A short video showing the issue
    • A brief description of the problem

    WhatsApp Support

    You can also connect with us directly on WhatsApp for faster communication.
    WhatsApp Number: ‪+91 7351615161‬

    Call Support

    Need to talk to us? Our support team is available over the phone:
    Helpline Number: ‪+91 7351615161‬

    Quick Tips Before Contacting Support

    • Keep your invoice and product details handy.
    • Share as much information as possible (photos/videos) so we can assist you faster.
    • For warranty processing, incomplete details may delay resolution.

    Cosmic Byte – Power Your Play ⚡

    We aim to provide the best gaming experience and customer support possible. Thank you for being part of the Cosmic Byte community!