Privacy Policy

At Cosmic Byte, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase on our website.

1. Protection of Your Information

Your privacy is important to us. Any personal information you share with Cosmic Byte remains confidential. We do not rent, sell, trade, or otherwise disclose your personal information to third parties for commercial purposes. This includes your contact details as well as your order-related information.

2. Limited Access to Information

Access to your personal data within our organization is restricted to a limited number of authorized employees who require such access to perform their job responsibilities. From time to time, we may analyze aggregate demographic or usage data to improve our services. Such data is non-identifiable and used internally only.

3. Information We Collect

To process and fulfill your orders, we collect the following basic personal information:

First Name and Last Name
Billing and Shipping Address
City, State, Country, and ZIP/Postal Code
Mobile Number
Email Address

In addition, when you visit our website, our systems may automatically collect certain technical information such as your IP address, browser type, and device details. This information does not personally identify you and is used to:

Deliver website content efficiently
Improve website performance and user experience
Understand visitor traffic and geographic trends

4. Data Security

We do not permit any unauthorized individual or organization—including visitors or external parties—to access, use, or misuse the information collected from you. We implement reasonable security practices to protect your personal data from unauthorized access, loss, or misuse.

5. Updating Your Information

You may review and update your personal information at any time by logging into your account and using the Edit Profile option on our website.

6. Information Sharing

We do not sell or disclose your personal information to third parties, except where necessary to fulfill your orders or comply with legal obligations. Limited information may be shared with:

Courier and logistics partners
Payment gateway and credit/debit card processors
Service providers and vendors involved in order fulfillment

Additionally, we may disclose information when required by law, for fraud prevention, or to protect the rights, safety, and security of our customers, employees, website, or business.

7. Use of Information

Your email address is primarily used to:

Confirm and update you about your orders
Respond to customer service inquiries
Share important service-related communications
Send newsletters or promotional updates (where permitted)

All other information is securely stored and disclosed only when legally required or necessary for dispute resolution.

8. Telecommunication Consent

By accepting this Privacy Policy, you consent to receive communications from Cosmic Byte via calls, SMS, WhatsApp, emails, or other electronic means at the mobile number and email address provided by you, even if your number is registered under the DND/NCPR list as per TRAI regulations.

You further authorize Cosmic Byte to share your contact information with its affiliates, group companies, authorized agents, and third-party service providers solely for communication, service delivery, or order-related purposes.

9. Analytics, Cookies, and Tracking Technologies

We partner with Microsoft Clarity and Microsoft Advertising to understand how users interact with our website through tools such as behavioral analytics, heatmaps, and session recordings. This helps us improve website performance, enhance user experience, and market our products more effectively.

Website usage data may be collected using first-party and third-party cookies and similar tracking technologies. This data may also be used for security, fraud prevention, analytics, and advertising purposes.

For more details on how Microsoft collects and uses data, please refer to the Microsoft Privacy Statement.